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HoneyBetz Responsible Play Policy

HoneyBetz Responsible Play Policy

Play stays enjoyable when it remains entertainment rather than a financial plan. In Canada, it helps to set clear boundaries before you place a single bet.

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Gambling should never be treated as income or a way to recover from debt. Tracking both time and spending makes patterns easier to notice.

If gambling starts to compete with your daily routine, act early. Simple controls can reduce impulsive decisions and help you reset your perspective.

  • Set a budget before you start and keep it unchanged.
  • Record how long you are online and what you wager.
  • Avoid chasing losses by doubling up to win back money.
  • Take breaks so fatigue does not drive decisions.
  • Consider a gambling addiction quiz if you notice warning signs.

Honeybetz Casino Approach

Problem gambling is not always obvious, and it is not always about money. Changes in mood, concentration, or relationships may show up first.

Any activity can become harmful without moderation, and gaming is no exception. For some people, gambling can also become a way to escape broader stress.

These patterns can remain hidden, even to the person experiencing them. Support is available, and seeking help earlier typically limits practical harm.

Preventing underage access

We do not allow anyone under 18 years of age to open an account. Assisting an underage person to open an account breaches our Terms & Conditions.

If you share devices at home, a few practical safeguards can reduce accidental access and lower risk for families.

  • Do not share your log-in details with anyone.
  • Do not enable the “remember password” option on log-in screens.
  • Do not share your credit card or bank account details with minors.
  • Install parental control or internet filter software when needed.

24-Hour Cooling-Off Rule

Limits work best when you set them calmly, not after a difficult session. Our responsible gaming tools focus on spending, time, and awareness.

Deposit limits can be set for daily, weekly, or monthly timeframes, and you can combine them for extra structure and accountability.

How limits and breaks apply

Deposit limits are configured through “My Account” and then “Responsible Gaming”. Enter an amount into “Daily Limit”, “Weekly Limit” or “Monthly Limit”.

If you request to increase or remove a deposit limit, it will not take effect for 24 hours. Requests to set a limit, or to lower one, take effect immediately.

Responsible gaming tools overview

Tool When It Takes Effect How It Works
Deposit limits (daily/weekly/monthly)
  • Set/lower: immediately
  • Increase/remove: 24 hours
  • Configure via “My Account” → “Responsible Gaming”
  • Enter an amount in “Daily Limit”, “Weekly Limit” or “Monthly Limit” boxes
  • Daily limits cover 24 hours; weekly limits cover 168 hours
  • Limits consider the amount deposited during the previous period
Deposit-limit edge cases (examples) Depends on deposits in the last 24/168 hours
  • If you deposited €20 in the past 24 hours and set a daily deposit limit of €20, you cannot deposit again until a further 24 hours have passed since your last deposit.
  • If you deposited €10 in the past 24 hours and select a daily deposit limit of €20, you can deposit a maximum of €10 until 24 hours have passed since your last deposit.
  • If daily limit is €10 and weekly limit is €20, you can deposit up to €10 per day for two days, then cannot deposit more until 168 hours have passed since your last deposit.
  • If a daily limit exists and you set a weekly amount less than the daily limit, the daily limit is deleted and only the weekly limit is implemented.
Reality checks (notifications) While playing (alerts you if you start to play more than you want)
  • Reminds how long you’ve been playing and how much you’ve spent
  • Gives a chance to reconsider whether you really want to raise your deposit limit
Session limits
  • Takes effect instantly
  • Minimum duration: 6 minutes
Helps manage time spent playing by restricting session duration.
Cool-off periods Cooling-off required before access may be granted
  • At least a 24-hour cooling-off period for a definite exclusion
  • 7 days for an indefinite exclusion
  • Available alongside deposit limits and self-exclusion options
Self-exclusion (definite/indefinite) Implemented immediately
  • Voluntary measure to exclude yourself from playing for a definite or indefinite timeframe
  • During self-exclusion, you will not be able to access gaming services
  • No attempts to induce you to continue playing
  • Removing a self-exclusion can only be implemented following your request
  • May require: Provide an explanation why the self-exclusion was requested
  • Encouraged timeframes: 24 Hours, 48 Hours, 7 Days, 30 Days, 90 Days, 180 Days, 365 Days, Indefinite
  • You will not be prevented from withdrawing funds from your account
Account history (activity records) Accessible (on demand)
  • Detailed records including deposits, withdrawals, bets placed, and wins/losses
  • Transparency helps understand gambling patterns and maintain control
Safer-betting habits (practical guidance) Before and during play
  • Gambling at an online casino should always be aimed at entertainment
  • Set a budget before you start and stick to it; set a daily/weekly/monthly budget within what you can afford to lose
  • Keep an eye on how long you are online and track the bets you place
  • Never play cards or casino for money when you are drunk, on drugs, tired or feeling down
  • Take breaks to make sure you stay fresh

Self-Check Questions

Risk is easier to manage when you name it clearly. A quick self-check can help you see whether your play still feels within your control.

Use these questions as signals, not labels. If several sound familiar, taking a step back and seeking support can be a sensible next step.

  • Do you spend more time or money gambling than you can afford?
  • Do you feel the need to bet more money more frequently?
  • Do you gamble to escape problems or relieve feelings of helplessness, guilt, anxiety, or depression?
  • Have you tried to cut down or stop gambling but found yourself unable to do so?
  • Have you lied to family members or others to hide your gambling?
  • Have you committed or considered committing illegal acts to finance gambling?
  • Have you neglected work, school, or family obligations because of gambling?
  • Do you feel restless or irritable when trying to cut down or stop gambling?

Our ongoing commitment

We commit to a safe and responsible gaming environment in Canada. We monitor for signs of harmful play and may contact players who seem to need support.

We regularly train staff to identify risk and respond appropriately. Prevention guides our approach, so tools and education remain straightforward to use.

If you have questions about responsible gaming tools, contact our support team. Even a small change, such as setting limits, can help play feel manageable again.